Joost Blog
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Joost Forums Going Down
Some of you might have heard that we’re developing a web-based version of Joost. Well, it’s coming and we’re excited about it – and we’re working really hard to build a great platform for video entertainment.
But there’s an unfortunate side effect, and that is that we are going to have to take down our forums while we’re getting the new site up. As a result, the forums will go down on June 20.*
We’ve set up a Google Group that we’d encourage you to visit if you have any questions about Joost or you want to participate in the community conversation – and we’re going to monitor and participate in these conversations. In addition to answering your support questions, we'll also provide information about new shows and developments.
Please bookmark it and check it out here.
You can also email support@joost.com if you’re having any trouble.
Thanks for your patience. We look forward to seeing you on the new Google Group Joost Forums.
*Not the date when we’ll introduce the web-based version of Joost, by the way.
Posted by Kerry Vance on Jun 18, 08 | Permalink | Comments (87)
Comments (87)
steve:
Will the new Joost use Flash video?
Posted by: steve | Jun 18, 08
Bob Harrison:
Hi, Trying to load Joost onto winXP Pro(SP3) and continually get the attached message. "Typrunner.exe has encountered a problem and needs to close......". Where do I start looking for the solution????
Posted by: Bob Harrison | Jun 21, 08
Judah:
Are all the shows a show late or something?
please reply...
Posted by: Judah | Jun 21, 08
mor:
gev me joost name and password plz
Posted by: mor | Jun 21, 08
ttlinn:
I've got an error message "We are sorry but the application cannot run due to a software conflict.
C:\Program Files\Spyware Doctorsmumhook.dll"
I installed on Windows Vista Busines SP1.
I'm looking forward to your reply soon.
Thank in advance.
Posted by: ttlinn | Jun 21, 08
Maciek:
I don't want to get infos about news and flashes onto my e-mail anymore. Please stop sending it
Posted by: Maciek | Jun 21, 08
Derek Brazil:
Forgotten password please help
Posted by: Derek Brazil | Jun 21, 08
Allison :
I am having a problem when I try to start up Joost - it says that it cannot connect through a proxy and the program shuts down. Is there any way around this or other settings I need to set?
Thanks
Posted by: Allison | Jun 21, 08
tinbin:
joost don`t work on xp with sp3 ??
Posted by: tinbin | Jun 22, 08
Eileen Mitchell:
You have never said why you have removed Jake on the Box. We all want it back, so sod your newprogrammes, bring back theoriginal ones
Posted by: Eileen Mitchell | Jun 22, 08
fred2299:
I've got a problem. When i've installed Joost, there is an error: It's in German: tvprunner.exe hat ein Problem festgestellt und muss beendet werden. I've got all system reqquirets but i have Service Pack 3. Is that seriously? Please answer.
Posted by: fred2299 | Jun 22, 08
Marijus:
i love joost
Posted by: Marijus | Jun 22, 08
eric:
Oh no - there's a glitch. I can't get a joost name
Posted by: eric | Jun 22, 08
jon:
cant watch joost . its saying oh on!cant watch show unavailable watch other show. something like that but all shows i try says the same. i tried it in two computers and mac and windows same.
Posted by: jon | Jun 23, 08
bill:
Yeah, am excited to see how it bangs again with new attractive features. Hoping for the best.
=============================
Bill
Posted by: bill | Jun 23, 08
lama:
i cant sign up
Posted by: lama | Jun 23, 08
mtucson:
looking for episodes of eastenders.anyway to watch on line?
Posted by: mtucson | Jun 23, 08
Ilana Souza:
I'm trying to get a Joost Name and the following message apears:
"Oh, no - There's a glitch! Please try again! Sorry!"
How can I get this Joost Name?
Posted by: Ilana Souza | Jun 23, 08
koko:
Every new version of Joost is "heavier" than the old version!! You should do something about it!
I have a 1.4 GHz computer with 512 RAM and everytime I try to watch Joost it crashes!
You should know that NOT everybody has a super duper dual core, 2048 RAM, Vista computer!
So, do something or at least make the web based version lighter.
Thank you
Posted by: koko | Jun 23, 08
Kerry Vance:
Yikes - loads of comments!
First of all, sorry for the delay - our blog comments get riddled with spam, so this becomes a bit of a manual process.
I've asked my colleagues in support to look at a lot of these comments because some of them get quite technical - more technical than I am, certainly. So if you do not see a response to your question below, I'd encourage you to email support@joost.com, visit the Joost Forum Google Group or check back here in the coming days for a response.
But there are some that I'm perfectly qualified to answer. So here goes:
@Judah: are there specific shows you're looking for?
@mor, eric and lama: check out this link - http://www.joost.com/support/faq/General-questions.html#How-do-I-start-using-joost. In a nutshell, once you've installed Joost and are logging in for the first time, there is a button in the lower left-hand corner of the login box that will let you sign up for a Joost name.
@Maciek: we're taking you off the list.
@Derek Brazil: try this link - http://www.joost.com/forgot.html?username=
@Eileen Mitchell: From time to time, the content on Joost changes. The two most common reasons for this are that (1) the content owner's rights to distribute a particular show have expired or (2) the content owner has decided to change their lineup of shows on Joost. Sorry for not explaining this earlier.
@Marijus and bill: thanks!
@mtucson: hmm...we don't have Eastenders on Joost but a Google search might put you on the right track...
@Ilana Souza: you might need to try a different name, but I'm asking the support team to check into this.
@koko: thanks...we're incorporating a lot of our loyal Joost users' feedback into the web version.
Posted by: Kerry Vance | Jun 23, 08
curt hall:
hi no offence but being in another country and not being able to acess shows primarily all of them bites,i understand of the geographic copyright laws,but it still sucks,to wave the shows under our nose that we grew up with and loved,and not have acess,one day the shoe may be on the other foot.
Posted by: curt hall | Jun 24, 08
Alex:
Hi,
I have tried to install joost on 64bit machine, but it doesn't work. Have anybody tried to do that?
Posted by: Alex | Jun 24, 08
rajumaharjan:
my joost name or password
Posted by: rajumaharjan | Jun 24, 08
pacman91x:
i can see joost it keeps on seing that im connected throw a proxy server what dose this mean and what can i do?
Posted by: pacman91x | Jun 25, 08
Matt:
Can the forums stay down because the old ones where a nightmare to use ;) and where never implemented properly in the first place ,,,,
Posted by: Matt | Jun 26, 08
shirin:
Hi.
I have just installed Joost on my xp sp3
Videos are very well but I don't hear any sound
Sound is open
Mute is off but no sound
Pc's sound controller have no problem
What's the problem?
Posted by: shirin | Jun 26, 08
Slops:
I keep get the following error when I try to watch the Joost movies:
"Invalid signature found on files, terminationg"
How do you handle such problem?
(I have a Dell Latitude D800 with XP pro.)
// Slops
Posted by: Slops | Jun 26, 08
Vyacheslav:
I cant watch joost . its saying oh no! show unavailable watch other show. i tried it on two computers
Posted by: Vyacheslav | Jun 26, 08
Andy A:
Somethings should really be done about the volume of commercials, it's extremely annoying having to manually turn down the volume when commercials come on and turn the volume back up when the show restarts due to the absurd variance in levels.
Posted by: Andy A | Jun 27, 08
kent318:
joost crashes at start .can anyone help?i've tried sending e-mail to joost but they just seem to ignore it.I am running vista sp1 with a 512 nvidia card ,3 gigs ram,norton antivirus,on a 700 dsl line.
Posted by: kent318 | Jun 27, 08
Sam Barack:
I have installed joost in my Vista home premium PC. I have Threatfire from PC Tools free edition. Joost cannot run. I get a dialogue box :
Software conflict detected.
we are sorry but the application cannot run due to software conflict.
C:\Program Files\ThreatFire\TFWAH.dll
Can anyone help solve this technical problem?
Sam Barack
Posted by: Sam Barack | Jun 28, 08
Dick:
Can you help support me,
Provide Invite Me join JOOST.
THANKS'
Dick Lee
Posted by: Dick | Jun 28, 08
Sam:
I have Windows XP Profissional, SP2. At the end of the installation a debug window appears saying "Typrunner.exe has encountered a problem and needs to close" and after I close that window and try to start Joost the same thing appears. What can I do about it?
Posted by: Sam | Jun 28, 08
warren herren:
to get joost i have to shut down PC Tools Spyware and anti virus!! oh Yeah i am running Vista ultra with sp1
Posted by: warren herren | Jun 29, 08
John:
Once I install Joost, a window pops up that says," An error occurred! Oh no! Looks like your graphics driver doesn't support Direct 3D. To watch joost you'll need to enable hardware acceleration on your system. "
I have Windows XP with Service Pack 2. Is there some easy steps to take to get joost working or do I need to upgrade my hardware?
Thanks
John
Posted by: John | Jun 29, 08
Tim:
i am trying to install joost but i cant run after install it says tvprunner.exe bad image. not a valid windows image please check against your installation diskette?
Posted by: Tim | Jun 29, 08
Kris:
I would like to send / upload some of my band's videos... It's some sweet Brazilian Roots Reggae Music... How can I do that?
Look forward to getting a reply!
Nuff Positivity!
Posted by: Kris | Jun 29, 08
Steven:
Last time I tried to use Joost 1.1.4 and it was working ok for a few mins, but it caused my pc to restart. I don't know what is up with that. It only happens when I am running this prog so I see no other options as to what it could be. Has anybody else had to deal with this and what can I do to fix it?
Posted by: Steven | Jun 30, 08
Hernan:
Hi! I will like to know if I can upload my own videos files to make my own programs in my chennel... Can someone tell me how?
I read about downloading joda file, but really dont understand how or from were to download it...Is tat for uploading my own files??
Yhanks!
Hernan.
Posted by: Hernan | Jun 30, 08
Kyle:
Are you ever going to stream G4?
Posted by: Kyle | Jun 30, 08
Alex:
"this show can not be viewed in your country"
THAT SUCKS! As all other stupid restrictions based on location, nationality, country development, income or lousy local copyright and marketing sh!t. Thats the whole idea of internet TV to have access to some extra stuff other than you normally have on a traditional telly.
Posted by: Alex | Jul 1, 08
Guido:
Hi all,
I've personally sent out a lot of replies to you comments/questions below! If however you didn't receive a reply from me, make sure to check:
http://groups.google.com/group/joost-forums
It's very likely you'll find your answer there. If that doesn't help you, please contact us at support@joost.com!
Cheers,
Guido
Posted by: Guido | Jul 1, 08
andre linschooten:
Why does joost not play, I get stuck on the Coming up screen, it used to work but not any moore.
I have a macbook pro
Posted by: andre linschooten | Jul 2, 08
Tony Jowsey:
I have the same problem as John re Direct3D
except that I run XP Pro, SP1.
Could you advise me as to your reply to him ?
Thanks,
Tony
Posted by: Tony Jowsey | Jul 2, 08
jose ortiz:
jose
Once I install Joost, a window pops up that says," An error occurred! Oh no! Looks like your graphics driver doesn't support Direct 3D. To watch joost you'll need to enable hardware acceleration on your system. "
I have Windows XP with Service Pack 2. Is there some easy steps to take to get joost working or do I need to upgrade my hardware?
Thanks jose
Posted by: jose ortiz | Jul 3, 08
Cagster:
Every channel I try comes back with a message that it can not locate the channel please try another channel
#12
what gives? it appears my firewall is not preventing anything. Do you have any Ideas?
Posted by: Cagster | Jul 3, 08
John2005:
As anyone been able to run Joost in a windows XP Dualview window - it slows Joost video to a crawl on my systems. All other apps run fine in dualview diplay i.e. (windows extended desktop display)
Posted by: John2005 | Jul 3, 08
Ralph:
Will Joost ever be usable by 64 bit systems?
Posted by: Ralph | Jul 4, 08
LUIS:
I wonder, is it possible to download tv shows from joost, because i pretty much would like to download all of the werewolf tv series from 1987 chapters, please if there is a way I'm begging you explain it to me please, send me an e-mail if you please simply title it JOOST and I will be very, very thankful with you.
Posted by: LUIS | Jul 5, 08
elvin:
y can't sign up ??
last time i was sign up the acct, but i was change my email adress, so i delete my previous acct, but now i wan create a new acct got a problem....
Posted by: elvin | Jul 5, 08
Jay:
i did have windows liked joost now on linux when are we going to be able to use joost on linux
Posted by: Jay | Jul 5, 08
Muzaffer Albeni:
Hi,
I forgot my login name. How can I get it?
BR
Muzaffer
Posted by: Muzaffer Albeni | Jul 5, 08
darkhack:
Surprisingly enough that Joost is working on a web base client, but never did spend anytime working on a linux version. Shamefully to say, its seem like Joost don't like to expand toward linux. Who knows, if the web base client only require Internet Explore, Flash, and possibly Direct X or .Net Framework. I won't jump the gun just yet for the time being just to see where this will lead. Crazy enough Joost server is run on Ubuntu, and what a disgrace for not making a linux version when they are using linux themselves.
Posted by: darkhack | Jul 6, 08
p:
I've installed joost on my new comp and have a new much faster connection and the result is exactly zero.
Joost is stil a extreemly annoying app and I've unistalled it and might not ever install it again.
You have lost another viewer.
Posted by: p | Jul 6, 08
pierce:
hi am am wondering if there is any old ppc version of joost because when i found it it said in the google subtitle "joost wach tv on any ppc or intel mac" ????????
but then i went to the download page it was only intel!?!!?!?!?
any ideas?
thanks
Posted by: pierce | Jul 7, 08
david greedus:
When i start joostv the sign in box seems to be frozen ( so can t sign in ? )
Posted by: david greedus | Jul 7, 08
dee:
do not have 3d video and it will not load. any help would be apprecitated.
Posted by: dee | Jul 7, 08
Ronnie Peterson:
Hi Joost Supporters,
When we last left this channel, The Hollyoaks Channel has not yet seen 2100 and now more on the hollyoaks with a scene from the Hollyoaks Fire and when say welcome back, hollyoaks when channel 4's teen drama finishes season 14, we all need more. At the top missing episodes then season shocker of who kill someone and who died and then episodes 2101 all the way to this next episodes with promos and previews. So We want hollyoaks! Please with jellybeans on top? Full Episodes include the very first Grange Hill and Emmerdale are featured with shockers, too.
Your Fan,
Ronnie Peterson
P.S. Claire Cooper's gonna rip your head off if you don't when hollyoaks returns.
Posted by: Ronnie Peterson | Jul 7, 08
Bill-u60:
If I cant watch a show in my country why show it in the listings?
You know what country I am in when I log on!
I got really excited about babylon 5 only to be gutted by the fact I cant see it cos of some inane geographical restrictions the first w in www is for world.
Posted by: Bill-u60 | Jul 7, 08
my name:
startup gui is all screwed up, cant log in after installing joost, your support sux.
Posted by: my name | Jul 8, 08
dee:
Where do I get grafic driver for direct 3d? Thanks
Posted by: dee | Jul 8, 08
navorro:
where is all nhl videos ?? :(
Posted by: navorro | Jul 8, 08
Matt:
is there a way to clear your history?
Posted by: Matt | Jul 8, 08
slava:
Do Joost show any russian tv chanels ?
Posted by: slava | Jul 8, 08
KTD:
I could not load Joost appl , error message pop-up
"tvprunner.exe has encounterd a problem and needs to close."
But if I don't click on close button ...then Joost continue load up to sign-in and watch and so on ....
tvprunner.exe error message windows stay on screen really
anoying.....
Anyone has any idea how to fix this problem
* I did try to uninstall & reinstall the program few times, but
the problem keep persisted.
Posted by: KTD | Jul 8, 08
RAzvan:
Pls somebody give me an invitation on jost..plssss!
Posted by: RAzvan | Jul 9, 08
ikki phoenix:
we want to see the MEXICAN SOCCER LEAGUE .....FUTBOL MEXICANO....believe me you guys will have high ratings ( wherever u you call it) every game
MEXICAN SOCCER PLEASE
(FOXSPORTS MAY BE...)
Posted by: ikki phoenix | Jul 9, 08
fi:
why my win2000 can not !!!!!!
Posted by: fi | Jul 9, 08
Juiceyboi:
I've got an error message "We are sorry but the application cannot run due to a software conflict.
C:\Program Files\Spyware Doctorsmumhook.dll"
I installed on Windows Vista Ultimate SP1.
THIS HAS BEEN SAID BEFORE BY OTHERS AND STILL NO SOLUTION ????
Posted by: Juiceyboi | Jul 9, 08
Daniel:
hi, I need to have information of how obtaining an invitation thank you.
Posted by: Daniel | Jul 9, 08
borsodi26:
Great software. I love it.
Posted by: borsodi26 | Jul 10, 08
bkseitz:
Tried to load beta on my XP system. Installs fine, when I try to get a Joostname i processes and comes back with can't log on.... Reenter Get JoostName same result multiple time. Can't use it if you can get it to work....pull my name from you database as you inablity to install means you end of the EULA has not been fulfilled.
Posted by: bkseitz | Jul 10, 08
st:
I can't get a user name and password. i tried about 20 different user names and can not sign up at all.
Posted by: st | Jul 11, 08
Jon Ere:
My service provider only gives me 40 gb of download, does joost download contenent , will this go over my 40 gb
Posted by: Jon Ere | Jul 12, 08
John Morgan:
How do I exit Joost, please?
I have used a couple of old tricks, Ctrl,Alt,Del and also Alt-F4, both work, but I would like an exit click from the program!
Thanks,
tootoogo
Posted by: John Morgan | Jul 13, 08
Doral Hemm:
Hi all,
I just switched my ISP. I am now using Xplornet and can't get any programs on Joost. Does Xplornet block Joost?
Thanks for help,
Doral
Posted by: Doral Hemm | Jul 13, 08
clovis:
I friendly request a Joost name and password please
thank you
Posted by: clovis | Jul 13, 08
Avi:
Is there going to be a Joost app written for iPhone 3G? That would be a huge thing, to be able to take Joost with you wherever you go. (though I bet you'd drain the heck out of your battery by using the 3G; probably have to use WiFi)
Posted by: Avi | Jul 13, 08
Keaton:
I am new here on Joost. I like this very much and it works great on my mac! However I have a question. On the toonami jetstream, it started playing naruto and zachbell. It went all the way to episode 4 for both shows. however, after it went to the 4th one, it went back to the first episode. Will there be more episodes and more new shows? How can I watch more of the toonami jetstream if there are only two shows? Please let me know. thank you.
Posted by: Keaton | Jul 13, 08
Michael Jackson:
it would be really cool if yall make an app for the ipod touch and iphone
Posted by: Michael Jackson | Jul 14, 08
dc0de:
How about a version of Joost for Linux?
Miro is already there, but Joost's line up is MUCH better...
Thanks, and keep up the good work!
dc0de.
Posted by: dc0de | Jul 14, 08
slaya911:
Hi! I have a bit of a problem.
I've downloaded and installed JOOST and when I tried to run it, a window popped out and was written:
"An error occured!
An error occured, sorry. something's gone wrong.
please try again, or visit our site for more information"
I've tried to run it again and the same message popped again. I dont know what the problem is.
can anyone help me please?
Thanks.
Posted by: slaya911 | Jul 15, 08
Andre Van Diggelen:
I have been trying to recover my password 3 days now and have not recived a response from joost (Yes my junkmail filter is turned off). It has been about 1 1/2 years since I first signed on but it has been at least 1 year since I have visted. When I posted a problem report it said my email address was invalid ? I have had the smae email address for 7 years ! What gives ?
Posted by: Andre Van Diggelen | Jul 16, 08
Bradley:
So any updates on when the web-based version is likely to launch?
Posted by: Bradley | Jul 16, 08
Dylan Klebesadel:
The psp supports flash 7 please try to develope this program for the psp because with mobil internet I could watch my favorite shows on the go without being stuck at my computer so I could watch on the go anywhere. Seriously this would make this product utterly perfict
Posted by: Dylan Klebesadel | Jul 16, 08
Kerry Vance:
Hey guys - thanks for all the comments. This has definitely been the most popular comment thread ever.
Guido in our support team has gone through and replied to all of your questions via email. He's also posted some general answers in the Joost Google Group - http://groups.google.com/group/joost-forums?hl=en.
While you're certainly free to continue posting on this thread, you'll probably get a quicker response by posting your question on the Joost Google Group - that link again is http://groups.google.com/group/joost-forums?hl=en - so we hope to see you there!
Posted by: Kerry Vance | Jul 16, 08
Tina:
I am running an HP pavilion dual core processor vista ultimate 64. 1.60 GH with 1 GB of ram. Joost runs and I can get all the shows..but my problem is that every few minutes it freezes up and then continues to play for a couple of minutes and then freezes up again...I understand it may have to buffer but this isn't a buffer problem. can anyone help me with this? Thank you!
Posted by: Tina | Jul 25, 08